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  • Program Name

    Emotional Intelligence for Sales Professionals

  • Duration

    5 days

Description

An ever-changing business environment requires new selling skills – old-fashioned techniques don’t work with today buyers. Most sales professionals excel in their hard skills, such as closing techniques, but pay little attention to empathy, rapport and self-confidence. Mastering emotional intelligence skills will have a huge impact on personal sales results and therefore on the company’s revenue. Leading sales teams with emotional intelligence, will help to increase turnover and create a positive culture within the company. Increased awareness of self and others will help to establish healthy relationships with customers, partners and suppliers and will stimulate better employee work performance. highly interactive Emotional Intelligence for Sales Professionals has been designed to cover an array of relevant topics while focusing on those that are most critical to personal and business success is sales. The emphasis of the training will be on powerful methods and proven techniques for improving Emotional Intelligence of Sales Professionals. The participants will leave the training course with new ideas and skills they can implement immediately within their work environment.

Objectives

  • Understand the importance of emotional intelligence in sales environment
  • Understand the science behind emotional intelligence and the brain
  • Develop emotional intelligence in all areas of sales process including prospecting, objection handling, qualifying and closing
  • Improve their ability to recognize and deal with own emotional triggers
  • Develop practical strategies to manage own emotions
  • Improve their interpersonal skills such confidence, self-awareness, self-regard and impulse control
  • Learn to read emotions of others in sales contest
  • Examine different behavior styles of clients
  • Perfect their questioning and listening techniques
  • Learn to understand nonverbal communication
  • Learn how to create emotionally intelligent sales culture
  • Examine specific attributes that make sales managers good leaders
  • Study the techniques to inspire and lead teams